Windows platforms affected by this issue include both client (Windows 10 21H1, Windows 10 20H2, and Windows 10 2004) and server (Windows Server 2022, Windows Serve 20H2, and Windows Server 2004). Please enter new credentials.' and 'The login attempt failed' in red." The credentials that were used to connect to did not work. "You might receive the prompt, 'Your credentials did not work. "After installing KB5005611 or later updates, when connecting to devices in an untrusted domain using Remote Desktop, connections might fail to authenticate when using smart card authentication," Microsoft explained. Microsoft has fixed a known Windows 10 issue causing smartcard authentication to fail when trying to connect using Remote Desktop after installing the cumulative updates released during last month's Patch Tuesday.Īs explained by the company, devices attempting to make Remote Desktop connections to devices in untrusted domains might be unable to connect.
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